Privacy Policy

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At Anew Life Global, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines what information we collect, how we use it, and the steps we take to safeguard your information. By using our website and services, you agree to the terms outlined in this Privacy Policy.

We collect both personal and non-personal information to provide you with the best coaching services and improve our website’s functionality. This information includes but is not limited to:

• Personal Information: Name, email address, phone number, mailing address, demographic details, coaching goals, payment details, and any information you voluntarily provide during consultations or through online forms.
   
• Health and Wellness Information: History of mental illness, self-harm, or other sensitive personal data provided voluntarily for coaching purposes.
   
• Usage Information: Data about how you interact with our website, such as IP address, browser type, referring/exit pages, and session details.
   

We use the information collected for the following purposes:

• Service Delivery: To provide life coaching services tailored to your needs and goals, and to maintain communication during the coaching process.
   
• Website Functionality: To monitor website performance, improve user experience, and resolve technical issues.
   
• Customer Support: To respond to inquiries, provide customer service, and manage client relationships.
   
• Legal Compliance: To comply with legal obligations, resolve disputes, or enforce our terms of service.
   

Your personal information is confidential and will not be shared with third parties except under the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors or IT support) for the purpose of assisting with our services. These providers are required to comply with privacy standards and use your information only as instructed by us.
   
• Legal Requirements: We may disclose personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government regulations.
   
• Consent: With your express consent, we may share your information with others for specific purposes such as referrals to additional services or collaboration with external professionals.
   

We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or alteration. Our security practices include but are not limited to:

• Encryption: Sensitive data is encrypted both during transmission and at rest.
   
• Access Control: Access to personal data is limited to authorized personnel who require it for business purposes.
   
• Regular Audits: We conduct regular security audits to assess and enhance our security measures.
   
• Secure Payments: Any financial transactions made through our website are processed using secure third-party payment platforms.
   

We retain your personal information for as long as is necessary to provide services to you, comply with legal obligations, and resolve disputes. When the data is no longer needed, we ensure its secure deletion.

You have the right to:

• Access your personal information and request a copy.
   
• Correct any inaccuracies in your information.
   
• Request Deletion of your data, subject to legal and contractual obligations.
   
• Withdraw Consent to the processing of your personal information at any time.
   

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website following the update signifies your acceptance of the revised terms.

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights, please contact us at:

Anew Life Global, LLC
Email: support@anewlifeglobal.com
Phone: (352) 342-8122